Shipping Information

At Boxing Elegant Butikk, we strive to process and ship your orders quickly and efficiently.

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation.

Shipping Methods & Delivery Times

Shipping Method Cost Delivery Time Carrier
Standard Shipping 12.95 USD 10-15 business days after dispatch DHL or FedEx
Free Shipping Free for orders over 50 USD 15-25 business days after dispatch EMS

Please note: We do not ship to some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing or other factors beyond our control.

Returns & Exchanges

We want you to be 100% satisfied with your purchase from Boxing Elegant Butikk. If you need to return or exchange an item, we’ve created a simple and user-friendly process.

Important Information

  • You have 15 days to return items from the date you received your package.
  • All returned items must be in original, unused condition with all tags and packaging intact.
  • Shipping fees are non-refundable unless the return is due to our error.

Non-Returnable Items

For hygiene reasons, the following products cannot be returned or exchanged:

  • Face masks (all Ame & Lulu Cool Fit Face Mask variants)
  • Ankle supports
  • Any other hygiene products that have been in contact with the body

Exceptions are made if the product has a manufacturing defect. In such cases, please contact our customer service.

Return Process

  1. Submit return request: Copy and paste the form below into an email and send it to our customer support at [email protected] with the subject «ReturforespĂžrsel».
  2. Wait for approval: We will process your request within 1-2 business days and send you a confirmation with return instructions.
  3. Send the item back: Pack the item(s) securely and send them to us at the following address:
    Boxing Elegant Butikk Returavdeling
    589 Carmelo Valleys
    New Metaville, NO 38563-1202
  4. Receive refund/exchange: Once we have received and inspected the item(s), we will process your refund or send out replacement items.

Return Request Form

Subject: ReturforespĂžrsel

Full name:
Order number:
Contact information (email and phone):
Do you want a refund or exchange?
Product name:
Reason for return:
Have you included pictures of the product? (optional but recommended)
I confirm that the product is in original packaging and unused condition with all tags intact.
Signed:

Refund Information

Payment Type Refund Time Refund Method
Credit Card (Visa/MasterCard/JCB) 5-10 business days Credited to original payment card
PayPal 3-5 business days Credited to PayPal account

Exchanging Items

If you wish to exchange an item for a different size or color, this is possible within the 15-day return period. Follow the same process as for returns, but clearly indicate that you want an exchange and specify your desired alternative.

We cover shipping costs for exchanges due to our error or defective items. For all other exchanges, the customer is responsible for return shipping.

Need Help?

Our customer support team is ready to help you with any questions about shipping, returns or exchanges. Contact us at:

Email: [email protected]

Typical response time: Within 1-2 business days